CEBU CITY - The Department of Labor and Employment (DOLE) in Central Visayas has recently joined the ranks of ISO-certified government offices in the country.
Regional labor communications officer Luchel Taniza said DOLE’s quality management representative (QMR) Maria Grace Diaz received the ISO 9001:2015 certification from the Certification International Philippines (CIP), DOLE’s ISO external auditor.
Taniza said DOLE-7 Director Johnson Cañete was ecstatic when he received the good news from Diaz in a formal report. “We now have a certificate of registration saying that the DOLE RO-VII operates a management system, which has been assessed as conforming to ISO 9001:2015 (standards),” Diaz said in her report to Cañete.
The external audit was conducted by CIP last January involving the regional office and the field offices in Cebu City, Mandaue, Lapu-Lapu, Negros Oriental, Bohol, and Siquijor, according to Taniza.
The audit centered on the context of the organization, internal and external issues, needs and expectations of interested parties, and the actions taken to address risks and opportunities, among others.
“Regional Director Cañete also encouraged all DOLE-7 employees to translate the ISO Certification into action that would ensure client satisfaction,” Taniza said. (Luel Galarpe)
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