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Wednesday, April 29, 2020

ECQ-affected Zamboangueños now burdened with high electric bills


ZAMBOANGA CITY – Public outrage is building up in Zamboanga City after the local electric cooperative on Wednesday started billing consumers more than what they are supposed to pay.
Electric consumers, who are also cooperative members, resorted to social media in airing their complaints, many angry over what they claimed were over billing or overcharging imposed by the Zamboanga City Electric Cooperative (ZAMCELCO).

ZAMCELCO failed read electric meters and bill its consumers in March following the government’s imposition of the enhanced community quarantine due to the novel coronavirus disease (Covid-19).

Many residents were shocked upon their electric bill and phone calls to ZAMCELCO were left unanswered and even on its Facebook page, angry consumers aired their gripes accusing the cooperative of taking advantage of the Covid-19 pandemic.

The sudden hike in electric charges came despite frequent the daily power outages and voltage fluctuation which ZAMCELCO blames to the National Grid Corporation of the Philippines.

The public group ZAMCELCO Complaint Page on Facebook were flooded with complaints and photos of electric bills showing unreasonable increase in charges.

No photo description available.

One resident showed her electric bill amounting to over P30,000 in just two months and said they only pay a little over P11,000 a month on the average. “This absurd. This is highway robbery and I don’t know how you would call it, but this is unbelievable. The ERC should look into this and investigate ZAMCELCO,” said Maritess Angeles Fernandez, referring to the Energy Regulatory Commission which has authority over electric cooperatives in the country.

Another consumer, George Lozada Adion, also questioned ZAMCELCO’s billing, noting an increase on his electric charges. “Are you billing us all these blackouts and voltage fluctuations?” he asked.

Lilia Natividad Ignacio said she only pays around P4,400 a month in electricity, but now ZAMCELCO is charging her P6,700.

Danny Duran has this posted on the ZAMCELCO Complaint Page: “Dear Zamcelco, You are collecting power bill for the month of March twice. You have already charged us thru averaging and now you are again charging us the month of March thru accumulated meter reading from March to April on your billing statement. Would you please explain how this thing happen? Love, Confused, shocked, and devastated consumer.”

Like many others, Duran’s complaint was unanswered too. All these problems added to the already burdened residents, whose livelihood and jobs were seriously affected by the health crisis now on its second month. And residents are worried that ZAMCELCO would cut off their electricity if they fail to pay on time.

But Gannymede Tiu, ZAMCELCO’s general manager, defended the electric cooperative and said they just computed the consumers’ electric consumptions the past 3 months – from February to April. “During the enhanced community quarantine, people are in their house and used more electricity and so the consumption also increased,” he told the Zamboanga Post newspaper.

Tiu said those who have complaints on their electric bill can come to the office. “They can come to our office and we are willing to explain why their billing is high,” he added.

He said ZAMCELCO will also provide a grace period to electric consumers so they can pay their overdue bills - provided this falls within the enhanced community quarantine period - in 4 equal monthly instalments without surcharges. “As per ERC Advisory dated April 15, all member-consumers are provided a grace period through deferment of the electricity bill which falls due within the period of ECQ, without surcharges. The electricity bill shall be amortized in four equal monthly instalments, payable in the four succeeding billing months following the end of the ECQ,” Tiu said.

ZAMCELCO is now under the management of Crown Investments Holdings, Inc. and Desco Inc. after bailing out the heavily-indebted and poorly-managed electric cooperative in January 2019.

However, despite the new management, rotational power outages since last year, continues and forced Mayor Beng Climaco to intercede and brought the matter not only to the ERC and the Department of Energy, but President Rodrigo Duterte as well.

Now, Climaco said she asked the City Council for additional budget to augment the second wave of allocation of relief assistance - one sack of 25-kilo rice - to all households. And one-time financial assistance worth P1,000 for their water and electricity bills.

“The proposed budget to augment present allocation of welfare goods to cover for the second wave of assistance which will provide this time, all households with 1 sack of rice (25 kilos) and one-time utility assistance in the amount of P500 for water bills and another P500 for electricity bills for every residential consumer. This is to ensure the welfare and well-being of every Zamboangueño family while we remain committed in the fight against Covid-19,” Climaco, who heads the local task force on Covid-19, said.

ZAMCELCO could only wait for the construction of the 100-megawatt coal-fired power plant of Alsons Power Holdings which was originally set to begin operation in 2016 in the village of Talisayan.

But Alsons failed to start building its facility and cited many reasons for the long delay – from the failed Moro rebellion here in 2013 to the P900-million enhancement program it was demanding from ZAMCELCO as an assurance it could pay them for the stable supply of electricity. Even today, Alsons has not started construction of its power plant here and residents want them out of Zamboanga to allow new players to come in. (Zamboanga Post)



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