Fujidenzo air con user swears by its problems

ZAMBOANGA CITY – A local Fujidenzo air conditioner user expressed disgust over the poor quality of his unit after defects appeared barely 14 months after purchasing it from an appliances center here.

The customer noticed that the compressor of his 1.5 horsepower air conditioner would not shut down even if it was remotely or manually turned off. Then came several problems – the temperature control would not function and now even if the air conditioner unit is set to run in fan mode, it would still blow cold air.

Worst, now the vertical louver blades would not swing left and right despite repeated attempts to switch it on.

The window-type air conditioner unit, WAR 120CES, was purchased at Budgetwise Zamboanga in December 2020 and claimed the warranty for parts and services is limited to only one year, and the compressor for five years.

The Fujidenzo service center, REE Cooling Services located in the village of Divisoria, said the air conditioner’s electronic control board is defective and has to be replaced and would cost nearly P4,000 and another P800 for the labor fee. Worst, it has no stocks available. 

But a second opinion from another serviceman said only the air conditioner’s relay was defective and would cost about P300. 

An air conditioner uses relays to switch the system’s high-voltage parts on and off. The relay contains a low-voltage coil and a high-voltage switch, sometimes called “contact points.” When the thermostat switches on, a low-voltage signal energizes the appropriate relay.

“I have been using a Panasonic air conditioner in the past and it lasted about ten years without any major problems. But the biggest mistake I made was to buy this Fujidenzo and I regretted it so much,” the disgusted customer said, adding he paid nearly P20,000 for the Fujidenzo air conditioner thinking it was a good brand.

He warned those planning to buy an air conditioner to get the best brands like Panasonic or Samsung since he also has a Samsung split-type air conditioner in his living room.

Fujidenzo is a local brand and distributed by Exatech. (Mindanao Examiner)