GLOBE TELECOM subscribers have complained about numerous failures or failed SMS (short messaging system) they sent out from their smartphones.
These were also the same complaints forwarded by Globe Telecom subscribers to The Mindanao Examiner since last month.
They said many of their SMS had failed to reach its recipients. Some claimed a total failure in sending out SMS while others have to switch on their data to be able to receive and send out messages.
“Message sending failed, that’s what I have experienced lately with Globe (Telecom). There are many times that SMS I sent out never really reached its recipients. Something is wrong here,” one subscriber told The Mindanao Examiner.
This problem started when Globe Telecom temporarily blocked all text messages from prepaid and postpaid numbers containing URLs or website links following widespread complaints from subscribers receiving spam and scam messages from unknown numbers that bear their complete names.
Globe Telecom - which has 98 million subscribers - said it has blocked the delivery of person-to-person text messages coming from all networks that contain clickable links.
But those who complained to this newspaper said all their SMS did not contain URLs or website links at all. And many of them claimed they were forced to make calls instead of sending text messages which was an added expense. (Mindanao Examiner)
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